Dreams - Erdington

We had a good service, Donna was really helpfully.

Assistant was really friendly, knowledgeable but not pushy.

Colleague was very attentive to our needs and very knowledgeable about all the products and knew exactly what we wanted and spent lots of time talking with us to understand what we wanted.

The assistant Tracey was very helpful and listened to what we asked the thing I also liked was no pressure on us and we bought what we wanted I hate being stalked by assistants

Very efficient assistant who knew the products well and was able to help us select what we wanted

The assistant who served us was extremely knowledgeable and understood my specific needs.

Member of staff was really helpful. Listened to what we wanted and recommended products that suited us, rather than trying to upsell. Put cartoons on the to for the children and provided balloons. Made us a hot drink. Didn't rush us. Friendly.

The staff member listened to what we wanted and provided the correct advice. Didn't try to upsell (which is really annoying). Friendly and provided cartoons and balloons for the kids.

Overall experience with Tracey was relaxing (in bed shop that’s fitting) she was friendly and helpful without being pushy and she got the sale

The staff at this store were extremely polite and friendly especially the assistant manager Tracey who showed so much knowledge and was extremely very patient throughout.She made sure we were comfortable and guided us through every step. Tracey has a very great personality and there was no way we would have left the store without making a purchase.She was able to answer all our questions and Also offered alternatives where necessary.