Dreams - Erdington

Knowledge of the assistant was second to none. There was no 'hard selling' in place and we were able to browse before being approached to offer assistance which we prefer.

the staff were very helpful and helped me find the best bed for me .

The advisor was polite showed empathy to my age and health issues as I was having a electric bed and am 86 years of age

Our first visit to Dreams went very well. Sales adviser talked us through all the diffrent types and styles of matress so we could make our choice. Our adviser, Dawn, soon understood our personnel needs and helped us make our choice. We had some free time to discuss our puchase and can't wait!

As soon as I walked into the showroom a lovely lady approached me and asked if she could assist. Having given a brief outline of what I was looking for I was showed exactly what I was searching for. Having visited the following day with my husband we placed an order. Staff were extremely polite and efficient in answering a few questions about the item and even offered us a beverage whilst we completed our order. Top marks to your team at Erdington who could not have been more efficient.

Lovely colleague helped us Fab price in sale Delivery date n time no problem

My family and I came into the store looking for a new bed last week, the colleague that assisted us was very helpful and friendly and gave us all of the information we needed. When we came back again this week another colleague helped us, we had slightly changed what we were looking for. Rebecca was very patient with us while we explained what we were looking for, she was very knowledgeable and talked us through the products and gave us a breakdown of all the costs. She helped us find a bed and mattress that was exactly what we wanted. We were offered drinks, which was a nice touch and everything was processed efficiently. We didn't feel pressured at all throughout the sale and Rebecca explained the benefits of covering our purchase for any damages. We were very pleased with both our visits to the store.

Greeted as soon as we walked in by a lovely lady called donna she asked what we was looking for and showed us a wide range of mattresses she was a lovely lady with alot of knowledge of the products and makes a lovely cup of coffee

The lady who served us was very friendly and helpful . She took her time to find out our needs and we felt no pressure and at ease .

Brilliant service and very helpful with information on all products