Dreams - Erdington

helpful staff- not pushy!!

Quick and efficient and understood my needs.

The assistant gave us all the information we asked for and suggested several mattresses that might be suitable

We visited Dreams a couple of months ago. Sam helped us to find the bed frame, what we ordered later online. This time we went to order a mattress for the bed. She was very helpful and friendly both time. She asked us to try the mattresses with different pillows. We are not a couple who make decisions straight and spend a lot of money without time to think what we purchase. We were really satisfied with the service what she given to us.

We have had a double bed from dreams b4 about 4years ago so we decided to invest in king-sized bed have had good service from dreams b4 we decided to come back to you we was given fabulous service this time the staffs made us very welcome has soon we step in side the shop asking wot we was looking for then showed us all the different frame and mattress let us test mattress out b4 we chose which mattress we brought with bed we was not pressure rises into buying the item we brought they offered us tea or coffee we would recommend to friends and family to shop at dreams

The sales assistant was excalent in all ways of knowledge of my needs ,understanding,helpful. I cannot express my thoughts to the excellence of supporting me in my need very pleased

Item explained thoroughly and letting us test the item to our satisfaction

Tracey was really helpful and made our shopping experience very giid

Highly Satisfied with Sam who looked after me she was very helpful she also made me a cup of coffee whitch was most appreciated and a biscuit congratulation ,s to having your staff trained so well . June Johnson . 070A011474

Brilliant customer service. Offered a tea or coffee whilst we browsed. Friendly and helpful staff. And got what we were looking for for a good price