By Jo | 1/5/2020
Had a look round first and then approached but not pressured and the assistant was very knowledgeable and helpful and friendly
By Scott R | 1/5/2020
Sam assisted really well, my husband is very inconcisive and she had so much patience as we kept looking back and forth at the different beds, mattresses and head boards, until we found the one. She offered advice and support.
By Roger T | 1/5/2020
met by a competent sales women. good choice of beds and mattress.
By Grace | 1/5/2020
Jagdeep went above and beyond to help us feel comfortable with our purchase - we had lots of questions and concerns that he helped us with, and even an order change. He was very patient with us which was hugely appreciated and meant we chose dreams over other stores that weren’t so helpful.
By Rene | 1/4/2020
The service from Dee was excellent. She spent lots of time explaining the different products and there suitability.
By TC | 1/4/2020
Dee was a fantastic customer advisor to us she spent time understanding our needs. She was never pushy, and allowed us to spend time on the mattress think about our products and even with another colleague provided us with a full overview of the specs of our furniture to ensure it fitted into our property. They are a really lovely team at the Brierley Hill store clearly Passionate and engaged in delivery to their customers needs
By Malcolm and Marg R | 1/4/2020
I visited the store to enquire about the way customers could make a comparison on beds. On my second visit with my wife it was explained how the right sort of mattress could be obtained to suit us.Very impressed with the system and how it worked. We selected and tried out the mattress of our choice. At no time were we pressured to purchase. Felt very comfortable with the sales person named Dee. We purchased the item we selected without any problem and are awaiting delivery of that item.
By Lesley T | 1/4/2020
We were recommended to dreams by a family member. The staff were great, we used the mattress tester and found a mattress in the sale. The bed was dispatched a week later and they provided us all with any info we needed
By Ken B | 1/3/2020
The purchase was made with the exceptional assistance of Dee. We arrived knowing what we wanted to buy, however it was through the guidance of Dee that the sale was made to our satisfaction. We would have no problem whatever recommending the experience to both friend's and family.
By Otis | 1/3/2020
The staff in particular Jenny were helpful efficient and knowledgeable