Dreams - Brierley Hill

Dee the sales assistant was brilliant not pushy and left us to browse and helped us with our final decision

store looked appealing and well laid out. Was served by a very friendly an informative assistant called Dee (Merry Hill (Brierley Hill West Mids store) After using the 3D scanner device it identified a mattress type I would not have previously considered. Dee listened to my needs and quickly identified a range of options. Her first choice was what I ultimately ordered, even though it was way more expensive than I would have ideally liked!

We new what we wanted but not sure on what type and wanted to actually touch and feel the mattress . We quickly with the aid of the staff advisor where able to make a decision and purchase

Excellent staff provided superb knowledge in all areas. They used the mattress finding machine to match our sleeping style to a mattress. Very friendly staff who went above and beyond.

Professional and knowledge staff in store and during delivery

We originally wanted to find a second hand bed as it wasn’t in the budget to get a brand new matress and bed however, once we had bought the matress from the guys at dreams and everything went so smoothly, we decided to find the extra money and go for it after a week or so! We were more than happy to spend the money because of the great service we recieved from everyone at dreams especially Kelly! We’re kind of sad that we won’t get to buy anything else for a while but as soon as we move again we know where to go for all the guest bedrooms! We’ll make sure it’s not on the hottest day of the year though!

Good customer service and very informative. Good guidance about products and suitability. Refreshments offered.

Finding the right bed / mattress for my mum was a breeze with the friendly expert advice from the sales assistant who served us .. with knowledgeable expertise.

Abs, store manager very helpful and knew his stuff. Kelly, sales assistance was fantastic, very bubbly and an asset to your company, she knew about all the mattresses and was a lovely person to deal with.

Customer service and product knowledge superb. Jenny was professional, polite and knew her product range. We will use the store again and will recommend to family and friends.