Dreams - Brierley Hill

Friendly helpful staff, particularly Sam at the Brierley Hill store

I found the staff of Jenny, Samantha and Abdulla (Abs for short) to be highly professional at all times making me feel at ease straight away on entering the showroom, their knowledge in the products on show I also found to be first class. On today's experience I would firmly recommend your company to my friends.

We were unsure which mattress would best suit our needs but the sales assistant was extremely knowledgable and gave us several options without pressurising us into a sale.

Helpful, informative and enthusiastic assistant

We were looking to replace our tired and worn mattress. Once Faye our assistant explained the different types available (and there are lots) we felt confident to place our order.

my wife and I found the assistant Jag very helpful and answered all our questions. He also pointed out other things we may like to consider. yes he was very good.

friendly store, assistant Jenny very helpful without being too pushy

Excellent service didn’t feel rushed or pushed to make a decision

The assistant Faye explained how the beds were colour coded she was very knowledgeable about the products. She listened to our requirements and gave us time to try talk and decide between ourselves. We did not feel pressured. She gave us good advice and explained the options. Great service

Absolutely excellent and friendly customer service from both Abs and Faye. They made our first experience of buying a bed together easy and enjoyable. We will certainly be recommending Dreams to friends and family and no doubt we will revisit again ourselves! Thanks again!!