Dreams - Brierley Hill

Member of staff Dee was extremely helpful and gave us excellent advice without being pushy or intrusive. She was very knowledgeable.

excellent customer service from the store manager named Abs he is a asset to your company. explained all the different types of mattresses in simple terms, recommended different ones with in our price range we did not feel rushed or pushed into buying extremely helpful, friendly and professional

Managed to save lots of money on our beds and mattresses and Jag was extremely helpful throughout the whole process.

I ordered from the Dudley store merry hill,jag who helped me with my purchase was extremely helpful and knowledgable about the mattress and told me it would be going on a 20% off and to come and order then which I did and jag was not in but a lady called sam did my order and was lovely and very efficient and I told her about jag and she said she would put his name on the order which I thought was very good.

Quick efficient service, very friendly, good knowledge & explained everything thouroghly

I was greeted as soon as I entered the store, a delivery arrived the same time as me, as well as the phone ringing non-stop, he apologised and asked if I minded waiting while he unloaded the van as he was on his own, I didn't mind so browsed the store. As soon as he'd finished he came over and I had his full attention. After telling him I was after a mattress he talked me through my options for my particular needs, together with a demonstration of the different spring systems, this was really interesting as I didn't realise how many options there are. I also tried different types mattresses. After making up my mind I was invited to sit at the desk with a nice coffee while the paperwork was done. A very easy and pleasant experience.

Dee and abbs were fantastic credit to your brierley hill store

The shop assistant’s appearance was very good. Jag spent a considerable amount of time with us and explained in great detail each query we had. He did not at any time try to influence our decision but certainly is very knowledgeable in the products.

Great products, very friendly staff.

Sam was extremely helpful and very patient. I changed my mind on more than one occasion with the mattress, Sam was available for advice and support