Dreams - Brierley Hill

Did not receive a notification of delivery slot until after the item was delivered. I did however get a phone call from the driver on the morning of delivery

Mattresses were on the high side, we found a better mattress online which was 30% cheaper.

i was highly satisfied. Price is always some thing you are hoping will be lower.

The staff member was over the top with information too early in our visit .nit giving us the freedom to look around first.I eventually gad to tell her to stop and leave us alone for awhile

Store was good but found it hard to see differences between mattresses.

Customer service was great Bed are amazing, just little too expensive Other then that I was highly satisfied with my first experience there and am looking forward to my new bed

we purchased a mattress from the clearance section which was previously used in store and which was soiled.although it was originally a very good mattress I feel that a better price should have been given.we did receive a discount but it should have been better as the guarantee is not the full term.

The staff were wonderful,helpful and very,very apologetic for the amount of time we had to wait to place our order.This store is desperately short of staff and to employ more of the same already in place would only enhance the store. A big thank you to all who helped us make our purchase.

Store could of been slightly better presented and I was looking for a member of staff to help me as I was looking for a specific product.

The person I spoke to on the phone Sam when I made my original enquiry gave me the confidence to know that I would get good treatment in store and I did being served by Faye also knew her products