Dreams - Cwmbran

First class service and advice given by your colleague

Sandra at Cwmbran Dreams branch, I can't praise her enough! Highly recommend to friends and family, will always return and buy from Dreams thanks to her, can't praise Dreams store enough! Thank you for an outstanding service!

The sales assistant Lynne was excellent, helped a lot, was friendly, knowledgeable and efficient, and even made us a cup of tea! And we didn't feel pressurised to buy something that didn't suit our needs or budget.

I got what I wanted at a reasonable price (if slightly higher than I wanted).

We were served by Alexander who had fantastic knowledge of the products, and felt he was really genuine and interested in our needs, so much so we went to the shop just to buy a bed and ended up purchasing a bed, headboard, pillows and duvet, we would definitely recommend Dreams to family and friends. Well done excellent service

Very pleasant experience indeed was greated straight away and offered assistance and a coffee and questions we had the answer was given immediately

I initially ordered a sofa bed that I was told would be delivered within three weeks this was important as my husband was in hospital having had a stroke Sandra the manager was a great support in placing the order and continually chased the delivery date. However it transpired that the delivery information was incorrect and Connor from the store contacted me in Sandra's absence to advice they had received a email advising the delivery date was 12 weeks. Connor was extremely helpful and advised me that we could look for a alternative that could be delivered in the time scales I required.

An assistant was available immediately to help with my query.

Sandra is a very pleasant lady and seemed very knowledgeable about the products we were interested in

We were given plenty of time to look at all the beds available to us without being pestered. The assistant Lynne was extremely helpful explaining the various options and concluded our order very efficiently. This is the second bed we have purchased from Dreams and would do the same in the future. Very pleased with the products and the way the staff conducted themselves.