Dreams - Inverness

Quick and easy sale with good interaction from sales staff.

The staff were very helpful in helping us choose the right mattress,very nice staff

The selection of beds and mattresses gave a great overall choice which suited our needs.

Both Dave and Tracy at Inverness made the purchase run smoothly with no problems and were very courteous and efficient.

I bought one mattress and returned to swap under your comfort guarantee. It couldn't have been easier with lots of help to choose a replacement that would suit and no hassle to swap. Really great service - 5 star.

First time buying a mattress and didn't realise how much of a minefield of decisions.it could have been! So was delighted that the store layout with colour coding made it super easy to sail through what could have been complex decisions. Customer assistant, Dave really took time to listen and talk through options in simple language without a sniff of a salesman push!

Staff where excellent in the Inverness store, very friendly and knowledgable

I originally telephoned to see if had an item in stock as wanted an early delivery. Given very good details, and a possible delivery date. Did tell me to come in soon to see the item to guarentee the delivery. The two members of staff, were friendly, tidy in appearance, and made me a very good, and welcome cup of coffee, which was much appreciated. The salesman (Dave) was business-like, dealt with all my queries, demonstrated the guest bed in question, and showed me possible headboards etc. On his advice I took out a 5 year insurance. It was all dealt with efficiently, and I went away a happy lady.

Rang before going to store to ascertain item available. Given much information. Welcomed at store, offered a coffee which was very welcome ( and very good).I was shown item, it was demonstrated, and dealt with efficiently.

The manager Tracy was excellent Very friendly Most helpful and unlike other stores who could not be bothered