Dreams - Inverness

Great services and knowledge of the product

The gentleman who helped us choose a mattress spent a lot of time letting us try mattresses and pillows and letting us re-try until we were very sure of our purchase. He was very knowledgeable but in no manner was he pushy to sell us anything. He had a good sense of humour and was very pleasant.

Been a larger person really wanted someone to say yes or no to a mattress being suitable for me. I made that clear to that salesman . Only second time in my life I have purchased a bed so wanted to make the right choice as do not have a lot of disposable income to get it wrong . My budget was £700 ish but we ended up spending £2300 lol with the add ons of a base , headboard , pillows , mattress protector and the insurance . So your salesman worked his magic lol I work in the retail sector and know how hard it is and also how important add ons are so he did good, although putting it on interest free credit eased the pain of the purchase haha . Love the fact we get to try it for 40 days as this is a huge thing to get wrong at that expense . Only down side is only other option if we don't like it is one more mattress above that better . Looking forward to getting the bed now

The friendliness of the staff and knowledge

Donnie and his colleague were very helpful and friendly. It was like dealing with a local company rather than a national chain!...

Staff member took time to listen to our wants and needs

The salesman was very helpful explained all the differences between the mattresses and colour code just made it so easy even offered us a tea or coffee ...excellent

The salesman was very helpful knowledgeable but not pushy. He took time to understand our needs and was polite and considerate. He made it an enjoyable experience.

The staff were all very helpful and friendly when assisting us with our choice of products.

Covered everything and more