Dreams - Inverness

Everything went very smoothly - no issues.

Staff very attentive to my demands,requirements for a good product

Tracy was very helpful, we really took our time choosing, went away to think about which bed to buy then phoned shop with our order. Dave was very helpful in dealing with our order.

The agent was knowledgeable and helpful with being "pushy". She took her time to understand our needs and then offered sensible suggestions.

This was 2nd time in a year i have purchased from dreams i did so this time as i was very happy with the service i got first time & wasn't dissapointed.

I don't usually leave feedback or comment for any service I receive, but I felt that the service I received today In Dreams (Inverness) was exceptional.This was my 1st visit in the store and I was immediately greeted by Tracy who was so helpful, but not overbearing- most important! She gave me loads of time to make my mind up on my purchase, and even made myself and my friend a cup of coffee whilst we deliberated!! I've never had that before! The last shop I went into a couple of weeks ago looking for a bed, the salesman didn't even acknowledge me! Her knowledge of the products was excellent and she was really easy to speak to. I knew she wasn't out for the hard sell. Excellent service and a lovely manner. Well done!

Good individual service & good quality of products available.

Tracey had a high experience of product knowledge and understood very quick what we were looking for and gave us the information to make coming to a decision easy. Very down to earth and friendly sales assistant would be happy to have her serve us in the future for all our bed needs.

Everything was explained to me in highly detaile, excellent customer service, very professional and great attitude towards customers.

Store easy to walk found, not cluttered. Staff member was friendly and helpful but not pushy at all.