Dreams - Inverness

Highly satisfied because the guy we dealt with day one was going to be off on day two when we returned - he did, however, make sure that full notes were left and the manager was able to pick up and run with all that we had discussed - our deal was competed to our satisfaction with courtesy, efficiency, good product and delivery knowledge, understanding of client needs and attention to detail. Very happy with the services we received - a good buying experience.

The attention and knowledge of the assistant was very good. He made us feel very welcome and was very helpful. We did not feel pressured into making a purchase.

Dave who was our sever had an excellent knowledge of all products. once we explained what we were looking for he directed us to products that would be suitable for us. He spent a great deal of time explaining why each mattress we were interested in was good for us and also why the product we choose was the best for us. He then helped us with getting pillows, a headboard and mattress cover. he explained all products including the 40 day returns. once we completed the transaction he helped my partner with carrying out pillows ect. He has been one of the very few people who has not made a "big deal" of the fact I am disabled. He was incredibly friendly, professional and an extremely helpfully man.

Dave welcomed us to the store upon our arrival, and allowed us time to look for what we wanted, before providing advice on the correct product. He was not overly pushy in selling, but gave us enough information and offered a deal which allowed us to mature an informed decision overnight. Upon my return to the store the next day, I was met by Donnie, who had been left information from Dave to assist in completing the transaction quickly and efficiently with a minimum of fuss. All the staff were friendly to me and my family, including interacting with my two young girls, who actually seemed to enjoy their time in the store!!!

Had no problems buying what I wanted

Staff on both visits were very friendly and helpful without being overbearing. Advice was given when asked and details of all offers were explained fully.

Great deals in the sale, friendly service from Donnie at the Inverness Store, really good overall experience, will definately recomend to friends and family.

friendly, courteous, knowledgeable service from both assistants.

Friendly service with obvious knowledge of product. No pushy salesman tactics. Extremely helpful

Friendly knowledgeable staff