Dreams - Inverness

Not enough choices of lower priced goods in store compared to on line

Have to wait 7 weeks for delivery

we were told that the price of building the bed would be part of the deal after we gave our details and paid our deposit we left the store returned home to find we had been charged

We spent £2035 on 2 pillows and a tempur hybrid elite mattress . The people were excellent , the pillows no problem ,however the delivery for the mattress was dreadful . The earliest date was 2/10/18 and if not the next possible date was something like 30/10/18 ! We consider this support of your Inverness store a complete disgrace and a slap in the face to us as a customer .

Relatively few items to choose from and rather expensive despite a sale being on.

Range of beds to view was a bit limited but no doubt due to available space and so many variations possible

Surely satisfied is sufficient.

We visited twice, the first time the get that served us was very welcoming and did not push anything. We then returned after discussing the price etc. the lady that served us was pushy whilst we were considering bed frames and therefore made the experience far less comfotable.

because I am never highly statisfied. You did a good job.

Tracy was very pleasant, very helpful and quite persuasive. I guess I'm not highly satisfied as, to be honest I was shocked at the price of the product! We went is because you had a sale on at the time but left having bought one of the most expensive mattresses. I sincerely hope we are highly satisfied when it arrives, considering the cost