Dreams - Inverness

The lady who took our order shared our excitement and made the buying experience much better.

Had problems for a few days trying to arrange finance through Dreams, website didn’t work and couldn’t contact anyone, so called Dreams directly and the lady helped us, advised on products and was very knowledgeable and processed our order, with finance. She was extremely helpful and efficient.

Tracy, the Dreams representative, made the experience of shopping enjoyable and seamless. Her product knowledge was outstanding, giving both advanyages and disadvantages of the product, thus providing a non-biased view. Not once through out the telephone conversation was she pushy with me purchasing the product and, the icing on the cake, she offered the product at a discounted price, beating other retailers that I had earlier contacted. I have yet to receive the product, but if the process is as slick and professional as purchasing the product, I have nothing to worry. Thank you Dreams for your service. My wife and I will certainly be using you again in the not too distant future and, if possible, much credit should go to Tracy (Inverness department), as a true ambassador to Dreams.

The advisor I spoke to was very friendly and helpful

Extremely excellent service. Recommendation for a different mattress to get a better night sleep on which I appreciated. I was able to order and way within 25min. She was so lovely and was happy with the help she provided me

This order was placed on line due to the virus,the lady who took the order was extreemly helpfull and could'nt have been nicer, please say a very big thankyou to her. V Herrington

all very easy and straightforward. Very helpful member of staff

I was extremely satisfied with the callers knowledge of beds and she was able to Guide Me Towards the one that was most suitable for me. She was most helpful and polite and made the experience enjoyable and satisfactory for my needs

Spoke with a very helpful lady called Tracey. Very easy transaction. Looking forward to receiving my new bed.

Very straight forward spoke about what my old bed was and was reassured my new one would be a updated version