Dreams - Inverness

Was made welcome as soon as went through door. Had been before and had sleepnatch done and looked at a few options which were all explained and discussed with needs as required.

I was attended to as soon as I entered the store by friendly staff member Donnie. He answered all my questions and was first class during my time in store. From my initial In store enquiry to completion he was excellent. I spoke to all the staff and they were all very pleasant. The computer bed was a great start, pointed me in the right direction and the choice and variation was excellent. I had an enjoyable experience and was a pleasure shopping there. Thanks Donnie

We are in our 70s and both suffer with bad backs/knees etc. Our current mattress has not performed as well as expected and we need to replace. Research suggests a firm foam mattress might be the answer, so we visited dreams to see what was available. Having explained our needs to salesperson Donnie, he showed us the Tempur range and Dreams own Hyde and Sleep range which for us was much more comfortable and allowed much freer movement for my back. We discussed our thoughts with Donnie and decided to proceed, also taking the 'bedcover service plan'. We are very satisfied with Donnie and his team based on our recent experience.

Friendly and helpful staff at the Inverness store.

We were highly satisfied with our whole visit to dreams in Inverness. Donnie took us through the bed test to find out which type of bed we needed. Had a really good knowledge of his products and had infinite patience with us as we tried them all out.

it was a no nonsense visit they did everything to make the experience painless

excellent service from your assistant David. Offered hospitality. I also made a mistake in the order and was quickly rectified . Just waiting now for the product.

Dreams had all my information from a previous visit so it was easy to place another order. They helped me come up with the right mattress for my needs. The delivery came on time through a very snowy day. They assembled the bed, took away the packaging and the old mattress, and cleaned up after themselves.

Dave was incredibly helpful and made a task that would usually be stressful for me very easy and simple. Answered every question I had and knew a lot about all the products.

Bright clean well laid out store. Loads of choice . 2 Excellent staff members helped us find exactly what we wanted giving us plenty of time to try the various options without any pressure. Well done you got a large sale from us. Thanks