Dreams - Inverness

Friendly, helpful, knowledgeable staff, no pressure to buy

Tracy, the store manager in Inverness, went above and beyond to help my family out. She helped distract the children while my husband and I shopped for beds. Her knowledge and expertise made everything very easy. We couldn't have asked for a better person to help us. Highly recommend her!!

The staff were friendly and efficient and very understanding towards my 89 year old mother who is quite frail

I have very bad back pain and Rheumatoid arthritis.the lady I dealt with.couldn't do Enough for us.Oh and the coffee is good

The staff were friendly and attentive and tea or coffee was offered to us as soon as we arrived. Helpful advice was given from David on which mattresses would suit our needs and he was knowledgeable about the specifications of the different mattresses. He made our shopping experience easy.

Very informative Dreams are as a company, Instore and several updates regarding order and delivery, especially on the day update if time slot of two hours, that’s outstanding. The best experience I’ve received, I really felt Dreams had the heart of their customers from the service in store to the delivery of my bed. The delivery drivers were brilliant, very caring, friendly and helpful, also sharing their knowledge. Driver names Kohn & Michael. Thank you

Sales assistant (LISA - Inverness) asked me what I needed, listened, and made excellent and clear recommendations. She was friendly, professional, gave me all the information I needed and also gave me space to try the beds, and think through my order without hassling me. Car park had been salted (very icy and horrible day) and I was offered tea etc. Honestly, couldn't fault your staff, they were excellent.

Tracey the shop manager is very down to earth and friendly made our family feel at ease.

Great service and good products.

Fast and impressive service from the older of the two gentlemen with the dark hair and beard.his younger colleague with the blond hair was also helpful.