Dreams - Inverness

we where given advice about the kind of bed would be best for our needs then sat down for a chat offered a nice cup off coffee no hurry staff very relaxed makes you fell they are given you there time not just give me your money we will recomend them

Friendly and helpful staff

Good staff. Knew products well

Very prompt service, friendly and knowledgeable advisor, very clear details regarding purchase and delivery

It was easy to order and the staff were great

Lisa at the Inverness store was very attentive and helpful from the moment we walked in the store. Her knowledge of the products are great which helped us select the perfect mattress for us.

Friendly staff (lisa) we had our wee boy with us, who the staff were great with

as I went I we were welcomed but not pushed to products. Dave (who served me) took the time to listen to what I was looking for and I could tell he was genuinely looking to find the best products to suit my needs. he gave me time to get a proper feel for the mattress before showing me more. he was very down to earth but extremely professional. Dave had previously sorted my mum and dad with new beds and mattresses so we went back for mine. Dave is fantastic at his job and I would defenitley use dreams again.

David was very helpful without being pushy

Customer assistant Dave in the Inverness store was extremely respectful, courteous and knowledgeable. Time was taken to ask us about what we wanted and expected from the product before explaining the differences between the good variety of products in store. At no time did he push or steer us towards a particular product, more that he helped us confirm the product we liked. I for one can be put off by a pushy service assistant but in this case I would recommend that they use Dreams and look out for Dave. We come across sales assistants every day but Dave has stuck out from the crowd and serves your company really well and should be recognised for this. It is easy to allow reports like this to pass but in the bigger picture I would like to think Dave is a valued member of staff who serves your company well/ I certainly thank him for his consideration and service.