Dreams - Solihull

Chris at the Solihull branch was very knowledgeable, took time to understand our needs and was very helpful. Well done.

Friendly, knowledgeable staff. Ease and speed of placing order. Excellent customer service.

Sandra was efficient with expert knowledge. She listened and understood our needs. Explained differences and answered all our questions with ease. It was a pleasure to have her assist us. Thank you

The Assistant, Chris, was able to explain the products in detail which allowed us to decide on the right product for us

We was looked after the minutes we walk in the door til we left. The man who looked after us was Mark, took his time and showed us all the mattress.

The guy that served us in store Chris was very helpful he knew what he was on about and also assisted expertly and also was very understanding of my moms needs as she is disabled

This was a very pleasant shopping experience for a pricy purchase which will not be repeated for some time. Product information provided by Faye was second to none and there was no feeling of over-selling or pressure.

Takunda was very helpful but not pushy, happy to give us the info and then leave us to make up our minds without feeling pushed into it. Available so that when we got back off the bed he could come forward to offer any more assistance. Also swapped the pillows for us to more realistic ones.

Pleasant environment I didn't have to wait long to be approached by a member of staff I was able to share my research with the Sales Adviser who was able to validate my findings and offer further advice I purchased an additional item that I am very pleased with The purchasing process was not long winded I was able to have the my first choice of delivery slot The Sales Adviser was pleasant, polite and listened to what I wanted

The staff member who assisted me purchase the beds, Akhtar, was friendly, professional and clearly very knowledgable. There was no forced sale, he explained the differences in products until we found one that met my needs. I did not feel rushed, I was treated like a valued customer. He is a credit to your company.