Dreams - Solihull

Sandra the assistant at Shirley retail park branch was very friendly.Gave us wonderful advice and hopefully enabled us to make the right choices.

The sales assistant called Noel listened to what we wanted, was knowledgeable, assisted us making a decision. Excellent service

We found what we wanted quite quickly and were given sound advice. Sandra was helpful but not pushy and we trusted what she had to say. The trial option was s key factor in us making the decision to buy. Sandra was charming and we both found the experience a pleasant one.

Very attentive sales person, good knowledge

needed to order bed for new property in uk as I live in Spain other businesses make this difficult, but staff at dreams helped and made the experience easy.Thankyou.

Ordering the headboard Iby phone I dealt with a calm, helpful and charming man. He made the telephone order a straightforward and highly satisfactory experience. Well done to him and your company training scheme'

I was given time, on entering the shop, to browse - before I looked for anyone to ask questions. I appreciated this. There is nothing worse than being bombarded as soon as you walk through the door. Once I approached one of the sales staff, I asked for what I was looking for, and immediately shown where I could find it. Then given advice on the products & allowed to browse until I required any help. An order was placed immediately, and it was good that I could choose a delivery day. The salesman was very professional.

The tea were very helpful. Offered a drink on both occasions a good team

the guy Chris was very knowledgable and went round all the beds to check we got the right bed

Very pleasant greeting when we arrived. We were offered a hot drink. We were given a good explanation of what was available. When we decide to make a purchase, we were given a variety of dates from which to choose a suitable delivery. We were told we could change the delivery date subsequently if it proved unsuitable. We were also told that if we could find a similar product else where that was cheaper, Dreams would price-match and add £10, which we felt was very fair. All in all, it was a very pleasant shopping experience.