Dreams - Solihull

Staff were extremely polite and courteous, helpful and very knowledgeable when we needed help selecting a suitable single bed and quality mattress.

Chris is a great salesman and understood my needs exactly, this was the best service I have received in a long time

Akhtar was very helpful and made the whole experience a lot easier. We were offered cover and this was fully explained to us. The only drawback was the limited display of childrens beds. If we had have had a better selection, we may well have added a child's single bed to our purchase.

Excellent product knowledge and no pushy sales approach. Felt very comfortable. Mark in particular was excellent and we cam back and bought the bed because of him.

From the initial interaction with Noel your colleague who was extremely knowledgeable, helpful & friendly we quickly found the right bed & mattress for our budget. We arranged to collect our purchase a few days later but due to car problems we had to rearrange. On collection Noel & 2 other colleagues carried everything to our car & couldn't have been more helpful. The whole experience we had at the Shirley, Solihull store will ensure that we return & we have already recommended it to friends & family. Great shopping experience & exceptional service, well done to all involved.

Met by Akhtar on entry to store, immediately showed us the bed we asked for, made it available for us to try, offered us drinks and was courteous, friendly and helpful during the whole process of buying the Hypnos mattress.

Mostly due to one of your employees who was very helpful and friendly. He has been an absolute pleasure to do business with. He took his time explaining everything very clearly and carefully. He listened to what we were after and when we've viewed and tried all the potential mattresses, he gave us space and time to think about our decision. He was also very friendly throughout the whole process. Thank you for making this a pleasant experience.

The saleperson I dealt with (Daren) was extremely helpful, warm and friendly. He made the whole experience far less tedious that it could have been.

Everything has been explained and your employee took his time to walk me through the different choices. He was pleasure to do business with

Friendly staff, very helpfull and even made us a cup of tea...perfect