Dreams - Solihull

Daren your salesman was excellent & a complete contrast to our experience earlier at Benson for beds. In my opinion he has great potential & someone I would be happy to employ.

we were welcomed into the store and given the right balance of advice time and alone time. the advice helped to come to a comfortable solution!

The staff members were very friendly. Noel, shopping assistance was helped us to choose right products according to our needs.

store - B315 and sales person Noel seemed very knowledgeable on [products and very friendly though i did notice all sales personnel spoke the same as if they were reading from a script

Friendly knowleable staff and no pressure to buy

colour coding of mattresses - excellent idea warmth and friendliness of salesman (Andy) - excellent

After selecting a number of beds, Noel the salesman left me to try each one in private, with no hassle.

I was allowed to look around before the assistant came to ask if we needed help. This I appreciated as I hate being jumped on by staff the minute you step foot inside a store. I explained what I was looking for and the assistance having very good knowledge of the products was able to Guide us to our chosen bed. He explained the Color coding of the mattresses and we were allowed to try them out without feeling rushed. My plan had been to get a price and then go to another shop to compare, but I was so impressed with my service and the 2 week delivery slot I bought the bed straight away.

Noel was very knowledgable

good customer service and reasonable price