Firestone Complete Auto Care

Thank you for your honesty.

Love the management!!!

Good work

Great store

Got my oil changed

Fast friendly servicd

I took my car in for an oil change and an alignment. It took them over 5 hrs to complete. The next day when I drove my car to work, the tire pressure light came on. I was shocked since they just had "inspected" them and everything was fine. So, I took it back to the same shop. The employees were rude and treated me poorly. I felt so infuriated that I called someone to come pick me up so I wouldn't have to sit there in the waiting room where I felt uncomfortable. When I went to pick up my car, they told me that ALL FOUR tires were low but there were no leaks or damage to the tires. I found this odd since they had "inspected" them the day before- so were they lying to me then or are they lying to me today?! They also told me the low tire pressure threw my alignment off again... Yeah that would be the alignment I had just spent $179 on the day before!!! I feel like I've lost my trust in them. I doubt if I'll ever take my car back to them again.