Steak 'n Shake

69 ratings

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Location

3488 Alpine Ave,
Grand Rapids, MI 49544

meegsrose

By meegsrose | 2/27/2015

Very long wait, and food quality was not what it normally is

Heartsheather

By Heartsheather | 12/16/2015

I was told it would take 5-10 minutes to make a breakfast burrito at the drive thru!!!! Peek time for breakfast I might add!!! Coffee sucked.

Betty M

By Betty M | 12/15/2015

this was not a good experience. an employee was yelling at a customer, we got the wrong order and the waitress made it sound like it was our fault. it took a long time to get the shakes. not satisfied with this certain restaurant

Boldenky

By Boldenky | 10/23/2015

My food was cold.

Niece5252

By Niece5252 | 11/12/2014

Service was slow.

Klkiefai

By Klkiefai | 10/10/2014

Long wait in the drive thru but delicious as always!!

White kid on the blo

By White kid on the blo | 10/20/2015

The hostess asked us to leave because our group would take up two tables, even though they had the room for us.

Sarah H

By Sarah H | 3/18/2015

Horrible service, fries were cold and stale like they had been sitting, bathrooms were extremely dirty, waitress kept forgetting items.

Mackenzie S

By Mackenzie S | 12/14/2014

I waited for 15 minutes after I was seated & no one came to get even our drink order, I had to tell another staff & then 5 minutes later someone came. I didn't have time to even get food because of the wait.