By Jdubyah | 3/6/2015
It was slow inside. They seemed short handed.
By Lauren C. | 11/30/2014
Sometimes getting the food takes a little longer but it's worth it. Love that its 24/7
By Kimberly A. | 10/10/2015
Steak 'n Shake is always short staffed and it takes forever to get service....
By Michelle W. | 7/19/2015
Not happy
By Holliehughes5 | 7/12/2015
We went to steak and shake to use the drive thru, but they had it closed. We went inside and ordered to go and it was very unorganized. They were scrambling around and did not have their ducks in a row/. This has happened to us before. We probably will not be back.
By Smb80 | 12/8/2014
Waitress forgot to bring me several items. I also was given a less than normal amount of fries. The waitress also left while we were there.
By Gigi J | 8/30/2015
This restaurant needs new management the wait was long. While waiting no one spoke to us to let us know that they would be with us as soon as possible, no communication. One waitress was rude to customers telling them not to set down until they cleaned the tables off very unprofessional. Not impressed with this Steak 'n Shake :(
By Re | 6/19/2015
There was utter chaos in the restaurant; drive through staffer couldn't hear because of other servers.
By Kagregory | 4/11/2015
It took about 30 min. to get a table, and it was FOREVER before food actually arrived.
By Lorrie M | 8/23/2014
Slow to seat us. Slow to take our order. VERY slow to get us our food. It sat in the window long enough for the plates to be as hot as the sun.