Steak 'n Shake

58 ratings

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Location

719 Myatt Dr,
Madison, TN 37115

Jdubyah

By Jdubyah | 3/6/2015

It was slow inside. They seemed short handed.

Lauren C.

By Lauren C. | 11/30/2014

Sometimes getting the food takes a little longer but it's worth it. Love that its 24/7

Kimberly A.

By Kimberly A. | 10/10/2015

Steak 'n Shake is always short staffed and it takes forever to get service....

Michelle W.

By Michelle W. | 7/19/2015

Not happy

Holliehughes5

By Holliehughes5 | 7/12/2015

We went to steak and shake to use the drive thru, but they had it closed. We went inside and ordered to go and it was very unorganized. They were scrambling around and did not have their ducks in a row/. This has happened to us before. We probably will not be back.

Smb80

By Smb80 | 12/8/2014

Waitress forgot to bring me several items. I also was given a less than normal amount of fries. The waitress also left while we were there.

Gigi J

By Gigi J | 8/30/2015

This restaurant needs new management the wait was long. While waiting no one spoke to us to let us know that they would be with us as soon as possible, no communication. One waitress was rude to customers telling them not to set down until they cleaned the tables off very unprofessional. Not impressed with this Steak 'n Shake :(

Re

By Re | 6/19/2015

There was utter chaos in the restaurant; drive through staffer couldn't hear because of other servers.

Kagregory

By Kagregory | 4/11/2015

It took about 30 min. to get a table, and it was FOREVER before food actually arrived.

Lorrie M

By Lorrie M | 8/23/2014

Slow to seat us. Slow to take our order. VERY slow to get us our food. It sat in the window long enough for the plates to be as hot as the sun.