Steak 'n Shake

Greasy and bad service. Bad employee attitudes

The staff here was rude and the service was very slow.

We ordered a double American cheeseburger and fries the fries were cold and old and stale the hamburger had so much mustard and mayonnaise on it the hamburger slid off it was cold we were not very satisfied with our service because we are also overcharged and they had to separate our tickets and try to figure out the ticket issues

We walked in and the restaurant was a mess. No tables had been cleaned off for us to sit down. We stood and waited for someone to come over to seat us. We stood there for 5 min and no one ever acknowledged us.

Understaffed took 10 mins to get seated

Horrible

Worst steak and shake for the past 3 yrs I only go there because I like the food even though half the time it's too greasy to eat. But this store in rivergate needs new management or new employees every time I go it's bad and I never complain but it's just too many times now

Poor service getting set down at a booth. Dirty tables but once we sit down we had good service but when checked out we had poor aervice