Steak 'n Shake

101 ratings

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Location

310 Wild Geese Rd,
Knoxville, TN 37922

fire1993

By fire1993 | 10/24/2015

Service was extremely slow and wait staff was very unconcerned with level of service

Jordan C

By Jordan C | 10/4/2015

Took 30 mins in drive thru and had 5 errors on food and no napkins.

Miranda b

By Miranda b | 8/28/2015

Terrible

AmandaC

By AmandaC | 7/28/2015

bother staying we just left and proba ly wont retur The service is super slow every time we go. Today we had the time to wait around forever but the dining room was crowded and the layout is poor so no matter were you sit it feels like your at the same table as everyone around you. so today we didn't even

Girly H

By Girly H | 7/6/2015

Staff very busy. Was seated and never had my order taken. Manager was too busy for my complaint about my service.

Jon M.

By Jon M. | 4/1/2015

Poor service, staff not friendly, slow and rude

Chasity

By Chasity | 2/27/2015

Slow service very crowded and nasty

Malcolm J

By Malcolm J | 10/24/2014

Gave me incorrect milkshake which was the specific menu item I wanted. This came after an extensive wait in the drive up. By the time I realize I had incorrect item was closer to home than restaurant.

Chasity

By Chasity | 8/1/2014

The food was amazing but the lady working drive thru was the rudest I have ever met!! Pretty much slung the food at me and closed the door in my face before I could ask for a drink... Therefore I couldn't get my drink I wanted so I drove off. She wouldn't even let me get one word in! Really makes me reconsider going to this location again in the future.. That will be the last time I ever go to the turkey creek location again! Hire better people, someone actually friendly is the best advice I can give

Just need more point

By Just need more point | 10/12/2015

We waited a long time to be seated. The waitress was very rude. She waited on two tables, even brought their drinks, and have not come to us at all. We got up and left. Four couples left because of the service. It was a very very bad experience.