Steak 'n Shake

75 ratings

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Location

5118 Hixson Pike,
Chattanooga, TN 37343

MB

By MB | 9/13/2014

Good food

Surveys are easy to

By Surveys are easy to | 7/3/2014

Decent food however speed of service is usually very very slow. Our milkshakes were melted by the time we received them.

HD

By HD | 9/7/2015

The day crew server wise seems to be very rude and ill mannered. But the cooks seem to be on their A game making amazing tasting food. But in the evening the servers seem nicer and the cooks seem to be falling asleep and making shittier food.

Alex

By Alex | 10/17/2014

Service sucks

Rebeccaj

By Rebeccaj | 9/24/2014

I enjoy Steak 'n Shake, but this experience could've been better. I was handed a receipt for the person in front of me (I think) and it was for ~$29 and my meal was ~$6, so I'm hoping they didn't incorrectly charge me. Also the gentleman at the window forgot my drink, so I had to ask for it which was awkward.

anonymous

By anonymous | 12/15/2015

Very slow!

Brandon b.

By Brandon b. | 10/4/2015

The guy at the window here is always extra creepy. Said he was wondering when we would be there to get our online order and the food was cold and the milkshakes weren't even ready.

LexieA

By LexieA | 9/17/2015

My turkey club was messed up. Wasn't happy.

MollyHolly

By MollyHolly | 7/16/2015

We sat down it took the waitress 15 minutes before she came to the table and took our order and then it took 20 minutes to get our food very unpleasant experience

Kendalljm

By Kendalljm | 6/22/2015

Didn't have my fries ready and then gave me extra and not super hot fries