Steak 'n Shake

86 ratings

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Location

4040 Carothers Pkwy,
Franklin, TN 37067

Suzie J

By Suzie J | 9/1/2015

Great food service is always slow.

Icantb47

By Icantb47 | 8/23/2015

Ever since the new management took over, the restaurant has severely declined. It normally takes a long time to get your food, so we called ahead this time. The waitress, Taylor, was exceptional! But there's never a cashier and we had to wait and wait for someone to actually acknowledge us and then go get someone to take our money. We asked to speak to the manager, but she never came, which they said was normal (never able to be found). Bring back the old management!!!!

Olivia B

By Olivia B | 8/14/2015

Slow service but gr8 milkshakes

Kaitlyn

By Kaitlyn | 8/3/2015

Good food good prices

Clark

By Clark | 8/1/2015

Good shakes but service is soooo slow.

anonymous

By anonymous | 8/1/2015

Great price & good kids options.

LizJean

By LizJean | 7/24/2015

The burgers was dried.

Maya B

By Maya B | 7/7/2015

Service was slow

Tamborama

By Tamborama | 6/27/2015

We enjoyed our food and waitress. We were a bit disappointed with our initial service. We only had a few minutes to stop to eat; and my husband had to find a waitress to take our order. Understand they were short staffed at the time; but we really needed to make our appointments and disappointed had to wait and retrieve staff to help us.

Kaitlynh

By Kaitlynh | 6/16/2015

I love the milkshakes and french fries but the food is not always cooked.