Steak 'n Shake

86 ratings

Rating By Category

SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

4040 Carothers Pkwy,
Franklin, TN 37067

Tamara R

By Tamara R | 6/6/2015

Fries were cold, milkshake cup was half full and extremely slow with getting food

K

By K | 11/29/2014

Slow service and took forever to get the bill. Others around us said the same thing and acted like his is the standard procedure here.

Honestly, there are

By Honestly, there are | 7/9/2014

Ok place to eat

Jen J

By Jen J | 12/28/2015

This restaurant is poorly managed. There is never enough staff to greet and seat guests. Therefore the servers have to do everything. I feel sorry for them, it isn't their fault they can't do 30 things at once. The food is good but the experience is always very trying. I prefer to eat somewhere else rather than add to the chaos.

Michelleg

By Michelleg | 11/21/2015

dry, old food

CharlesS

By CharlesS | 9/26/2015

They ran out of chili, fries were cold, burger was not up to normal standards, restraint was seriously understaffed

Minijh

By Minijh | 7/5/2015

Excellent food quality for the very low price that you pay. My milkshake was awesome. Service was slow due to them being at maximum capacity and a full drive thru but well worth the wait! The server was polite and respectful

wildbillbfclw

By wildbillbfclw | 6/21/2015

Good food, friendly service but so so slow and unprofessional.

No

By No | 6/1/2015

Employess were too busy playing and didnt care if i wanted to order food or not

Brad

By Brad | 4/14/2015

Food was all wrong and didn't notice until we already got home. Very upsetting