Steak 'n Shake

50 ratings

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Location

13621 East 40th Hwy,
Independence, MO 64055

jerriss
jerriss
jerr

By jerriss jerriss jerr | 6/17/2015

VERY SLOW SERVICE,30 MINUTES IN THE DRIVE THRU. OREO ICE CREAM SANDWICH, THAWED.

Jenny

By Jenny | 4/29/2015

The burgers were burnt and the fries were cold. There was a bit of a wait too.

Yes, jnelly

By Yes, jnelly | 2/27/2015

Waited for 5 minutes to out my order in, at the drive through. A huge line began to form. Then had to wait even longer at the window. The employees were quick to have me paid but it seemed as if they forgot there was customer at the drive through. I waited 10 minutes until someone came back and asked what I was waiting on, I replied "the food that I ordered and paid for." Then I had to wait longer. While this was going on other cars that were waiting behind me Began to honk and yell curse words at me. I didn't feel safe and I feel like steak and shake out me in a compromising position. 20 minutes total for a drive through order, which consisted of 3 double cheese burgers and fries and a kids meal. Not a complicated order.

Sarah

By Sarah | 12/28/2014

It was very dirty and I didn't feel like there was an manager around because the workers just kept sitting down at booths and talking with friends.

Jjfreak48

By Jjfreak48 | 11/15/2014

Slow and bad milkshake not as I remembered it

Meredith B

By Meredith B | 11/8/2014

Food was nasty

anonymous

By anonymous | 10/2/2015

Horrible

No dontv

By No dontv | 8/12/2015

Very slow waited over 30 for just drinks ... Food took an hour messed up order

Antonio A.

By Antonio A. | 8/3/2015

Bad service

Utt

By Utt | 8/19/2014

Bad serves and food