Steak 'n Shake

115 ratings

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Location

9500 North East Barry Rd,
Kansas City, MO 64157

Surveychick

By Surveychick | 5/3/2015

Waitress had too many tables. Forgot our drinks then forgot the coffee,brought our food took forever to get silverware

Mimi

By Mimi | 4/26/2015

Order was not right, manager did nothing to make it "right"

Ktmom429

By Ktmom429 | 12/21/2014

We ordered two types of pancakes: chocolate chip and blueberry. The cook put chocolate chips on top of the blueberry pancakes, and handed us the wrong items based on the toppings. I then put syrup on what I thought were blueberry pancakes and ruined both orders which had to be remade. Long delay - great waitress though.

Racheal

By Racheal | 10/18/2015

Stood there for ten minutes waiting to be seated and no one even said hello or that they would be able to seat us. We ended up leaving.

mbwcn6

By mbwcn6 | 6/14/2015

Worst experience ever. They messed up 3 of our orders and I had mine sent back and then my food never came. Screw them