Steak 'n Shake

53 ratings

Rating By Category

SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

4511 South Laburnum Ave,
Henrico, VA 23231

NyetaH

By NyetaH | 12/24/2014

The burgers are very greasy

Cyah

By Cyah | 12/14/2014

Sloppy service and had to ask for refills multiple times, need some cleaning. It's not like it used to be when it first opened.

Sherrie

By Sherrie | 7/30/2014

My girlfriend wanted a peach shake, but they did not have it anymore

anonymous

By anonymous | 12/23/2015

I did not get chocolate in my chocolate covered strawberry milkshake

KJ

By KJ | 7/19/2015

The drive thru line took so long that I didn't order and left.

Cyah

By Cyah | 6/16/2015

Took so long and weren't that many customers. First, I was told it would take long to fix my milkshake. Hello you are called Steak N "Shake." Then I asked how long and guy came back and said oh I apologize it won't be that long. It was long. Unless I really have a lot of time to kill and can't get food anywhere else, I'll probably not go back. Plus when I got my milkshake the cup was sticky. I had to ask for napkins.

Geebabyson

By Geebabyson | 12/26/2014

Everytime we visit, the wait in the drive thru line is entirely too long

N!a

By N!a | 12/13/2015

Waited over 30 minutes

GinnesysM

By GinnesysM | 11/8/2015

awful taste and bad attitude employees.

Missmymom

By Missmymom | 10/11/2015

Service was very bad. Food was ok until I got to the other half of my sandwich. On the other half I got a quarter size of burger.