Steak 'n Shake

74 ratings

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Location

1580 Wabash,
Springfield, IL 62704

Duane R

By Duane R | 3/15/2015

Bad experience. Store was having dishwasher issues and blamed all problems on the dishwasher. Server only brought one set on utensils asked for plastic ware utensils but they would not bring any because the food could be eaten using fingers. Since dishwashing held up service customers not seated at the table that had been set up for them. Group of 11 at the door, tables put together for then but they were left standing for 10 - 15 minutes before seating.

MonaG

By MonaG | 8/11/2014

They are using cheap products which makes the quality of food worse

Jmg

By Jmg | 8/11/2014

The cheese tasted like they went to a cheap king and the chili needs more meat in it

WorkinGal

By WorkinGal | 4/22/2015

They staff forgot to secure lid for 5 way chili with extra chili & it leaked out on way to car all over my pants & suede shoes. They are ruined now. Waitress felt we inconvenience her never apologized just took to back put on lid & brought it back to us. No double chili, no apology or anything. I even felt rushed to order & get out!?