Steak 'n Shake

140 ratings

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Location

2296 Gunbarrel Rd,
Chattanooga, TN 37421

LisaB

By LisaB | 7/18/2014

I went to the drive-thru and waited 5-7 min. And wasn't moving so went inside and then had to wait another 3-4 min. before being Waited on at the counter. My hamburger was sloppily made with an over-abundance of mustard all over the bun and wrapper. Too many pickles and I didn't ask for anything extra.

Stephanie J

By Stephanie J | 12/18/2015

It took over 38 min at the drive thru for a bowl of chili and a small Coke

Anna M

By Anna M | 10/8/2015

Horrible experience!!! I waited almost 40 min in the drive-thru and there were only two cars ahead of me. Even when I finally got to the window, it took at least 10 min to deliver my food. Horrible, horrible, horrible!!

Angie B.

By Angie B. | 8/8/2015

I was the first person in line and waited 20 minutes for 2 combos!!! Food wasn't even fresh and didn't get what I order either

anonymous

By anonymous | 6/19/2015

My burger was not cooked well, it was TERRIBLE.

Haleynic

By Haleynic | 5/30/2015

It was ok

Joe K

By Joe K | 5/6/2015

Worst dining experience ever.

anonymous

By anonymous | 4/8/2015

it took 20 minutes for 2 milkshakes.

BeckyP

By BeckyP | 9/3/2014

I waited 20 minutes in the drive thru for a sweet tea! This is the 2nd time I've ever been thru their drive-thru and both times were SO slow. I will not go back!

CathyL

By CathyL | 8/9/2014

Horrible horrible drive thru service