Steak 'n Shake

98 ratings

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Location

4199 Hacks Cross Rd,
Memphis, TN 38125

James

By James | 10/17/2015

The service was HORRIBLE. There were like 5 people in the whole restaurant and in took roughly 20 minutes just to have our drink order taken. They were plenty of employees. They stood around in the back talking. Many others during the weekend had extremely poor service as well. Definitely won't be going to that Steak 'n Shake again.

P.J

By P.J | 9/28/2015

extremely slow

Ray S

By Ray S | 9/2/2015

Food was to greasy, horrible customer service

This ap has come in

By This ap has come in | 6/6/2015

Horrible service. It took way too long with very few patrons. The food was great once we got it.

Stephen

By Stephen | 4/30/2015

Was told I couldn't choose my salad dressing. Drive thru took 20 min.

anonymous

By anonymous | 4/28/2015

OMG!! The wait is way toooooo long.

Dekeishia T

By Dekeishia T | 3/29/2015

The restaurant is extremely slow!!!

Kristen L

By Kristen L | 3/18/2015

Food is always delicious, however we waited in the drive-thru for 30 minutes, which I think is absolutely ridiculous.

JulieT

By JulieT | 8/30/2014

The server was not very friendly. It took way too long to get out me food. Shakes came after we had all finished our food. Then we were missing one. It didn't get to us until after we finished all the other shakes.

Dekeishia T

By Dekeishia T | 7/2/2014

Slooooow service.