Jack in the Box

11 ratings

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Location

703 North 10th Ave,
Caldwell, ID 83605

Someone

By Someone | 9/14/2014

I was very unhappy with my experience at the jack in the box. I ordered with my family and we waited over 20 minutes for the order during the wait I ordered an additional item (curly fry) because I saw that they had some sitting there ready. The girl on counter did not bag the fry she was busy texting and complaining about how she should have already been off. I saw a guy spill his soda on the floor and when he went up to the front to ask someone to give him a towel to wipe up the mess they came out to lobby and quickly put a lot of water over the spill which made it worse because the floor became super wet and there was no wet floor sign. I then watched the old man grab napkins and try to dry the entire spot because he didn't want anyone to fall. After waiting 25 minutes I finally got my first order I sat 8 more minutes waiting for my fry and finally went to the front to ask where my second order was. Nobody was at the counter so I had to get the attention of Someone further back and without a bag they just grabbed the fries and put it in my hands. They had been sitting there ready to hand out but nobody bothered to bag it. Horrible experience!! Would not recommend this location. For what I paid it was a rip off to wait that long when I could have went to a fancy restaurant and had them serve me quickly with a smile and had a nicer atmosphere.