Steak 'n Shake

82 ratings

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Location

3509 Hwy 98 North,
Lakeland, FL 33809

C.H

By C.H | 7/5/2015

Awful service very slow and food wasn't as good as I had at other steak n shakes. The milkshake was disappointing it was practically melted by time I received it and had shard let any of the mix in I ordered

Miss A

By Miss A | 6/19/2015

A lot slower than usual.... By the time I reached the drive thru window I thought maybe I would get a little politer service or an apology for the wait but he was very unpleasant and felt like he wash just shoving my food out the window so I would be gone. The food was also not what I remember. The milkshakes are still awesome. Bottom line it did not make me want to come back and deal with the slower service if I can't even feel appreciated.

ChristinaA

By ChristinaA | 3/24/2015

The food took a long time and so did the shake and the server.

JCarp

By JCarp | 2/19/2015

I haven't been to Steak n Shake for years, but someone I was shopping with wanted to go. She loves it. I did not. I might return for a shake, but not food. I felt is was very unhealthy, and had too much fat. Too much salad dressing. Not my thing.

Jkenna

By Jkenna | 12/16/2014

Got the wrong item but when I realized was back at work

Vmarie

By Vmarie | 10/17/2015

It was awful and dirty

anonymous

By anonymous | 10/12/2015

Very very very slow

The bj

By The bj | 10/7/2015

Pathetic service and the food wasn't that great

anonymous

By anonymous | 6/21/2015

Slow and the food was terrible

Lucylu

By Lucylu | 6/5/2015

It was godawful. 33 minutes in DT and the shake was not ready at the window. The male DT attendant wearing braces asked for a tip!! Exact words were " I can keep the $5.00 in your change for my tip.. You know we can take tips here, some people don't know". I was very uncomfortable with his comment and looked twice to make sure I got my change. Even if I were to tip, I certainly would not tip $5 for a $2 order. Very unprofessional, in addition to the extensive wait, highly disappointed.