Steak 'n Shake

Took too long

Needs friendlier staff

Great service

I love them but the waitress was not as friendly as the rest usually are

My order was not correct after repeating order 3 times

We usually enjoy visiting this Steak 'n Shake. However this time our waitress who started out wonderfulI became upset when another waitress brought us our food. I thought it was a nice gesture since the original waitress was busy with another customer and our food was up. After that neither waitress would wait on our table.

I specified my order and my burger was still made wrong !

Waited no joke 10 minutes just to order then waited another 10 minutes for my food that was disgusting. My bun looked like it was put in grease and then served to me

very bad service. I have a 30 minute lunch break from work and it took 20 minutes to get my shake and I told them no whip cream and they put it on there anyway. the sandwich I ordered was made terribly the meat was halfway hanging off the bun and there was only 3 jalapeño on the sandwich.

Didn't have menu item that was ordered & wasn't told until other food was out. Ordered something else to replace it & was brought out wrong twice & after everyone was finished. Child sat with no food the entire meal. Then we were charged for item they didn't have and the one that came out wrong continuously.