By Jerryapple3 | 8/2/2015
took 35 minutes to get a milkshake and a tea then when I made it to the window they had made the wrong order
By JayLucky | 7/12/2015
Visited Mobile, Alabama location. Ordered and then waited in the drive thru for over 15 minutes without moving forward at all. Sat behind 2 cars that hadn't received any of their order in at least as long as I waited. When the car behind me finally had enough and drove off, I was able to back out and leave too as I couldn't wait any longer! I was very disappointed because we don't have a Steak n Shake in our city that we live
By Lukevich.s | 7/12/2015
We ordered 4 milkshakes and sat in the drive thru line with 2 cars in front of us for 18 minutes before pulling out without our food because the line didn't move AT ALL!!! Terribly disappointed !!
By DMH | 7/3/2015
Sucked. Awful