Steak 'n Shake

Used drive thru for a milkshake. Took 20 minutes. Tasted watery, but polite friendly smiling service

Made my family sick

Staff was ok but waited way to long for service. System was down so they claimed that why it took 30 min to get us our shake and fries. There were ingredients from another shake in my shake. I ordered salted Carmel and had bits of strawberry cheesecake.

r did reduce bill food was bland . no seasoning on fish and fries . I asked for lemons and they came out with red juice on the lemons I sent my meal back . The table wasn't cleaned before waitress seated us . manage

We didn't get silverware The kids weren't given kids menus They were out of bananas We saw two couples leave the restaurant before their food arrived because service was so slow.

Long wait... I waited 30 min for a milkshake that came with no whip cream I was upset

Slow service. After being seated it took 10-15 minutes before someone acknowledged us and took our orders. Long wait to be served after ordering. Cheese on grilled cheese sandwich wasn't melted.

Ordered a grilled chicken salad. Lettuce was not in great shape but still eatable.

After we were seated, we waited at least 10 minutes before anyone came to take our drink order. We were charged for an item we shouldn't have been charged for. We ordered a Reese cup shake, but they were out of Reese cups.

Waited 20 min in a line I couldn't leave