Steak 'n Shake

I waited over an hour and the food was cold. I asked if it could be done over and hot. My food was still cold. it was a terrible experience.

Service sucks. Had to ask for napkins and utensils. Meat was not cooked well. Seasoning was left off fries. Wait time sucked.

Took forever to get waited on and then our original server disappeared and had to rely on the rest of staff to receive food refills and even our check. Horrible experience

Our waitress was the most hateful person i have ever had wait on me.

Poor experience. Extremely crowded. Did not order food because of wait.

Stood in the doorway for 10 minutes before to be seated. Then set at the table for 25 minutes before the waitress came. Waitress took our order and that was the last time we saw her. Someone else brought us our ticket and the food. No refills on any drinks. No one check to make sure orderless cracked or anything. For customer service

My order was wrong and I was to far to go back it's usually good but not this time

Horrible surface, slow and melted shakes

We left drive thru line way to long and slow

The drive thru line was very long. The girl on the speaker was rude and my food was less than tasty