Jack in the Box

Food was ok customer service was kind of lacking but my food did what it needed to do. Nothing special about the meal.

The cashier was nice although the drive thru line took quite a while. Other than that I got everything I needed.

my experience at jack in the box was ok they gave me the wrong order

I didn't have a good experience they got my order wrong they took forever and they weren't very friendly. I only spent $5 but my food was not good so I feel I wasted my money.

First I ordered a grilled chicken sandwich on sourdough. The cashier was pleasant then I get to the window it took a little while to get my food. She gave me my order and I drove home to find out it was a cheeseburger instead of the chicken sandwich. Then I drove all the way back to get a refund. I get to the speaker (it was late so the lobby was closed) and I said I was the one that ordered the chicken sandwich. As I was trying to explain my problem she cut me off basically making it seem like I was the one that was at fault. Then I get to the window and I try to get my refund, there is no manager on duty so none of the crew members knew how to refund an order so I had to take my sandwich. She was polite when explaining that to me. I went home with the correct order but when I bite into the sandwich the grilled chicken seemed like it was over cooked.

The drive thru line took forever. I listened to a song and a half before getting to the window. I put my car in park because I waited so long for the one car to get their food.

Out of cheesecake. I visited another location and their system was down.

Waited 15 min to take my order. Order was wrong.