Dreams

The sales person 's knowledge of the product was very good and she made my wife and I feel comfortable.

Made to feel welcome. Even offered a cuppa. No high pressure salesmanship which I find off - putting. Very comfortable with the whole experience.

Received good assistance with our choice of mattress. Order was taken quickly and efficiently and offered hot beverage. Pleased with speed of delivery date

Very capable and pleasant sales lady who had a good in depth knowledge of her products. All done with a lovely smile .

Your assistant was very knowledgeable, has a positive, friendly approach, made our shopping experience fun as well as meeting all our needs. Would certainly shop at the store again

The store assistant was friendly without being pushy. He gave excellent advice on the items bought. I was offered refreshment, which was a nice gesture.

Saw the product on line but as it was only 4.5 miles to the store I went to see it and was met by Karl who explained all the detail - I purchased the product in store and I am now awaiting delivery tomorrow

The sales assistant that dealt with me in the Burton on Trent store, Tom, was the reason I returned to purchase a bed as he was so helpful three weeks ago when I just came in for a look. He was very polite and highly efficient and is a credit to your company. I asked another assistant, Leanne, if Tom was available when she approached me when I entered the store and she quickly got Tom to sort my order. She was also highly efficient and polite. Due to this level of service I would recommend the Burton branch to others and return there myself as a repeat customer.

Our assistant, Chloe, did not try to hard sell but gave us the information on the various types of mattress and then left us to browse and try them. She kept popping back to help but did not rush us into a decision.

Karl was very helpful and understood our needs and pointed us in the right direction of which mattresses and beds to look for.