Dreams

Friendly staff who talked us through the product and ensured that we could take our time with the decision process. Suggested products to suit our needs and ensured we got what we wanted and needed.

We were greeted by a friendly colleague and asked our needs. She asked if we wanted to use the bed simulator and talked us through it. We were then passed on to another colleague who showed us the different mattresses we had been matched with. She told us about the difference between each one.

The service was friendly and helpful and we quickly chose the right items for us.

Walked in to your store within minutes a staff member came up and helped, listened and then showed me the choice of beds within my budget. Didnt just talk about beds and i found that very relaxing and friendly.

The sales girl (Charlotte) was very knowledgeable and helpful. Thanks.

Tom our sales representative at the Burton on Trent store was extremely friendly and helpful and spent a lot time getting to know what we wanted and helping us find it. He had a good product knowledge and good communication at all times.

Service was perfect, we had someone available for us at any time we needed and knew exactly what she was talking about. We were ripped off and received very poor quality products from bensons for beds last year and dreams ha e ready provided us with much better customer care and she was very understanding with our situation.

Both the lady welcoming us and Karl who served me were both very friendly and helpful

Walked in, was greeted and felt safe, easy purchase of our new bed and mattress, no hassle and very friendly staff

My partner and I entered the store and we were immediately greeted by attentive staff. We looked around for about 15 minutes to look at the display stock, and were very impressed with the quality and variety. We were shown to the machine in which can detect the best mattress, a three or so minute experience, with swift results. We based our search for a mattress on the outcome, and wouldn't have seen the mattress we chose had it not have suggested it. As soon as we had made out decision on the bed frame and mattress, the staff member who initially helped us from the beginning immediately came to complete the transaction, confirming all the details clearly. Very good experience and will certainly return for further bed-related requirements.