Shari's

I went in to buy a Coconut Cream Pie, the girl said she had to go get one from the back, she came back with a box of frozen pies. grabbed one out of the box put it in a bag and charged me $8.99 for it. I should not have accepted it and would not have if i had known it was FROZEN! I was taking this pie to an event and couldn't even serve it for Hours til it defrosted! and in a plastic container not even in a box! the flavor once i was able to cut it and eat some was disguting, tasted frozen not fresh and no flavor to it at all...I was definitely totally dissatisfied with my pie and will not go back.

Waiter was inattentive. Did not refill water or check in with us while we were there.Did not receive bread with salad. Charged 1.99 for a small portion. All salads should come with bread. Waiter did not give us our bill but instead chatted about the restaurant with female patrons.

I ordered the prime rib sandwich. There was no meat on the sandwich. The manager came over to ask me if everything was ok. I told him no. the sandwich had no meat on it. His answer was do you want a slice of pie. Why would a slice of pie make me satisfied. He should have offred to remake the sandwich. I promise that I will never return to sharis. The food is terrible. The service is terrible.

three times in a row I was dissatisfied and was not coming back. After three months I got over my displeasure. I thought I would give Shari's another try. I called well in advance of my visit. The meal was fine but not the experience at the register. My shari's café club card indicated I was to receive a free piece of pie for my birthday and credit of $5.00 for my rewards. That didn't happen. My bill was wrong again 4 after

For the third time in this survey, you no longer carry the meat lover's skillet! I have found nothing on your menu that was similar. I guess that I will have to go to Elmer's as they do make something that is similar, but not as good!

The Canollis were terrible no filling on the pancakes, about a tablespoon at the end of the pancakes. Food was dry and not worth the wait or price. Please bring back the crepes which were so much better than what you are calling a Canolli.

When we arrived, Tiffany greeted us & seated us. She later took our order. She was then assigned to another part of the restaurant. One of the managers brought us our food & took over as our waitress. However...the manager-replacement, totally ignored us. We asked her for a dessert menu...an hour later we still had not received a dessert menu. We went looking for & found Tiffany & complained to her about what was going on. She apologized and explained that she had been sent to work in another part of the restaurant. She brought us a dessert menu & took the order for dessert & coffee...I personally did not have a dessert or coffee but others in my party did...and she brought the dessert & coffee to our table. Tiffany brought us our tickets and then went back to the other part of the restaurant, that she had previously been assigned to, & we never saw her again. We did not leave a tip. We would have given Tiffany a tip but we could not find her.

There were only 6 tables today. The menu has changed and is awful. The waitress got our entire order wrong... Several times... So eventually our food was cold. The price was extremely high for what we got. We complained several times with no resolution . No offer of any sustitute or bill reduction! Worst meal and service I have ever had in my life!

The fish was undercooked and it took too long to replace. . My sharis card was not honored and I was very dissatisfied.

First, it took over 60 minutes to get our food after we order it. Then one member of our gathering did get what she ordered. She ordered berry salad with avocados and they were no avocados and very few berries. She could not get hot coffee. The total time from when we sat down to the time left was 120 minutes. This was not acceptable. I have been to Shari's in Medford and Central Point Oregon and those restaurants are always terrible, but the one in Grants Pass is usually pretty good.