Shari's

We come to Shari's quite regularly and look forward to being seated in Ashley's section as she is so personable and attentive -- especially on Sunday's when we usually have a number of family members join us. This Sunday, however, it appears Ashley's hours had been changed which was not only a disappointment to us but to other regulars. The table we were seated it was not properly cleaned - hidden wrappers in the promo triangle. We waited for quite some time to place our order and that was only after asking for help. When asking for water, only two of us actually received it (out of 7). Another table had their meals served but had no eating utensils. (They finally took some from another table after waiting for a while.) I'm sure this was just a fluke but this was probably the worst service we have had at this Shari's. My main point - don't mess with server's schedules as it is quite a disappointment to regulars.

I had dinner at one of your locations in Oregon a few days ago. I ordered the Beef Stroganoff Special. It was awful! Four things.... 1. Every cube of beef was 70% fat. 2. Not enough mushrooms. Looked like there may have been 1, cut up into 2 pieces. 3. Way too much sauce. There was so much sauce I could barely tell what was a noodle & what was meat. 4. Noodles were way overcooked. They kept falling apart into pieces so w/ the sauce, everything was just mush. I would not recommend this special menu item to anyone, nor will I be ordering it again. I ate 20% of my dish & that included the 2 pieces of bread that came with the order. It was a waste of $13.00. I suggest taking this off the menu.

I ordered the Turkey burger and got the veggie burger, the avocado had black areas on it, on onion rings were greasy and not hot. My husband got the Spring Omelet and the bottom of the eggs were burnt very dark brown, the hash browns were under cooked as well.

The food was good. We were seated by a manager, he was nice and really the wait wasn't long considering it was a holiday. He got us beverages and then..... our waiter walked by several times and never aknowledged us or said he would be with us shortly. He finally took our order and was unfriendly. Never even said hi! Got my daughters order wrong. Refilled only one persons drink, didn't come back again to see how the food was. We finally had to flag him down to ask if we could have dessert. He was unfriendly, incompetent and rude. Jorge was his name. The food was good though.