Hand and Stone

1499 ratings
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Location

4940 East Ray Road Ste B-1-3,
Phoenix, AZ 85044

Anonymous

By Anonymous | 3/27/2024

1st time customer…received GC for$189.95…couldn’t use GC for intro facial & save remaining value for a future service. Made appointment in person bc online response would not let me input GC. Day I made appointment, asked Recptionist if I can purchase $139.99 facial & save remaining for a future service, she said of course …day of scheduled facial I was advised..can’t do that…need to use entire GC value same day service. Yet. Lady before me was advised she had enough value left on her GC for today’s service. I don’t like H&S pricing policies…I had a GC given to me worth almost $200 & should have been able to spend it anyway I wanted. This survey is no reflection on the Kaci tge estechian , she was fantastic I can’t imagine a restaurant or retail establishment imposing “use it all at once” stipulations on tge GC they issue…so, I won’t be back

Tammy O

By Tammy O | 3/26/2024

My husband and I enjoy the professional, friendly and relaxing services you provide. I recently tried a facial and what a difference in the appearance of my skin! Thanks again!

Janelle B.

By Janelle B. | 3/21/2024

Frank is awesome! I would not go anywhere else. I get my massage every two weeks and it is always great!

Carmen

By Carmen | 3/21/2024

Emma at reception very friendly Brenda the massage therapist very knowledgeable and helpful.

Fran B

By Fran B | 3/15/2024

Very highly satisfied with the service and the person that did my massage grace. She is phenomenal.

Tcowie

By Tcowie | 3/4/2024

Brenda is amazing!

Anonymous

By Anonymous | 3/2/2024

It was relaxing! Brenda made sure to check in during the massage. Everybody was really friendly at the front as well.

Bruce K

By Bruce K | 3/2/2024

Clean Friendly Relaxing

CindyA

By CindyA | 3/1/2024

I’m ONLY satisfied with my massage because I had Brendalyn. I’ve learned not to waste my monthly credit on anyone else as they typically are lacking of giving a really good massage.

CJ

By CJ | 2/24/2024

Very friendly, very knowledgeable. Nice experience.