Hand and Stone

My therapist used robotic repetitive motions. I was dissatisfied with the arm, hand, leg, and foot part of the massage. I am experiencing more pain in my neck 24-48 hours after the massage.

I was. It was a different therapist than I normally use and the pressure was a bit light, but she was overall great. I do not love the tipping system...you are suggesting percentages that are pretty high and based on non member prices, and it bullies customers to higher than necessary prices or guilt

I tried to schedule a facial on line. was told booked. when I arrived, they asked if I wanted to add a facial

The classic facial is fairly basic and is satisfactory. Perhaps a longer, more specialized treatment would warrant a highly satisfied rating.

The therapist was great, the massage room needed a little updating.

Membership packages total about 19. Some carryover from COVID, but with monthly billing I'm accumulating too many. I moved to area in November from Bedminster. I can't find a good masseuse for deep tissue at the Ocean location.

For the price plus the tip the services don't seem worth it. Customers are paying over 100.00 for a one hour service. For that cost the services should be better.

Since this was your introductory offer, you should have included hot stones as part of the deal, not an add on.

I will calling today as they said on my acct I had enhancements when I didn't. And they used both my reward & one of my massage credit

Receptionist offered water, but never “delivered”.