Hand and Stone

Very knowledgeable

I was satisfied with the service at the reception area, just not highly satisfied. Staff friendly but not overly welcoming. MT was excellent. She seemed young and a little socially awkward but it didn’t matter because her massage was awesome!

Difficulty applying my monthly membership to that service- some glitch in my account Esthetician retiring which is a bummer

I’ve been by hand and stone about 6 to 8 visits and at least five of them were never on time always a few minutes after the hour and then the hour is cut short. Also you give a person too much time to Andres Andres you are taking away from the persons massage time

For a first time guest, more direction and instructions could have been offered upon arrival.

I had a positive experience and am Satisfied. I do not consider that a negative response.

My only complaint is how early they stop the massage. My appointment was from 2-3 he stopped at 2:50 which in my opinion is way too early. It doesn’t take me even 5 minutes to get dressed and leave the room

I was satisfied. This was my first massage. It was very nice, i did enjoy it. but notign to compare it too. and just would not say i was highly satisfied.

Lack of quality therapists, so it is difficult to make an appointment and keep up with the monthly credits.

One has to pay extra to gift an existing package. One has to pay to pause packages. Cannot accurately tell me how many packages I have. DO NOT SEND INVOICES OR STATEMENTS REGARDING ACCOUNT!!!